This exam focuses on knowledge and skills necessary to plan and design robust cloud services in a cloud and ITaaS environment. It tests the ability of technology professionals to design services which transform business operations and cloud environments, incorporating the governance, organizational, financial, and technology aspects as well as the management and operation of cloud services
Dell EMC Cloud Services Expert Exam Summary:
| Exam Name | Dell EMC Certified Expert - Cloud Architect - Cloud Services (DECE-CA) |
| Exam Code | E20-920 |
| Exam Price | $200 (USD) |
| Duration | 90 mins |
| Number of Questions | 60 |
| Passing Score | 60% |
| Books / Training | Cloud Services Planning and Design (MR-1CP-ETCSPD) |
| Sample Questions | Dell EMC Cloud Services Expert Sample Questions |
| Practice Exam | Dell EMC E20-920 Certification Practice Exam |
Dell EMC E20-920 Exam Syllabus Topics:
| Topic | Details | Weights |
| IT Transformation and Cloud Services | - Describe the nature and features of various industry IT transformation models used to create business value - Describe features of the ITaaS transformation model and why it is being adopted (drivers, benefits) - Describe nature of the cloud services and how they tie into the four ITaaS Focus areas (governance, finance, organization, and technology), as well as planning and design considerations for creating an environment for building and delivering cloud services |
10% |
| Technology Planning | - Identify innovative practices, tools, and technologies (e.g., DevOps, Microservices, open source) that influence the creation of cloud native applications and cloud services; Contrast these with traditional application development - Describe workload considerations, analysis, and right sourcing as well as assessment of current applications profiles and existing services - Identify backend technology processes and tools that might aid in delivering cloud services as well as the significance, and benefits, of measuring and reporting for cloud services - Identify characteristics of, and considerations for, orchestration and automation and their important role in moving from traditional IT capabilities to delivering cloud services - Describe the nature and use of Service Catalogs and Service Templates and the tie-in to Orchestration |
30% |
| Governance Planning, Security, and Trust | - Describe the nature of, and key considerations pertaining to, governance for cloud services - Describe the nature of, and key considerations pertaining to, risk management for cloud services - Describe the nature of, and key considerations pertaining to, compliance and auditing for cloud services - Describe the nature of, and key considerations pertaining to, security and trust with cloud services |
18% |
| Financial Planning | - Describe financial goals and considerations in support of cloud services; understand the terms CAPEX, OPEX, ROI, and Cost to serve - Describe considerations for service funding as well as details for service costing and pricing - Describe the nature and use of Chargeback and Showback financial information |
10% |
| Organizational Planning | - Characterize the challenges (e.g., legacy tools, culture, service maturity level) typically faced by organizations that plan to deliver cloud services - Describe the considerations (e.g., alignment, cross functional teams, DevOps) for organizations that are transitioning to cloud services within an ITaaS model - Describe the organizational roles, responsibilities, and competencies required for deploying cloud based services; identifying skills and gaps; developing related training |
10% |
| Service Creation and Management | - Describe the strategy and related considerations for overall service design, taking into consideration various deployment models - Describe key components of service creation, including: template, offering, contract, and orchestration - Describe key components of service operations and management including: visibility and control, management, reporting and alerting, termination of services |
15% |
| Emerging Trends in Cloud Services | - Identify emerging trends in technology that are reshaping social behaviors, businesses, including a movement towards a more digital world - Describe emerging transformation of cloud services delivery resulting from converged infrastructure and operations engineering, with emphasis on how IT can deliver business value through the leveraging of modern applications and software defined approaches |
7% |
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