AI Literacy – A Foundational Building Block to Digital Equity?

I have a very strong memory of my mother teaching me how to spell “Wednesday.” She was busy packing lunches in preparation for a normal elementary school day, and she called out, “It starts out W-E-D, like wedding. It’s tricky.” I spelled it correctly in my spelling quiz that day, and to this day, I recall her tip when I write the word.

On National AI Literacy Day, this simple memory makes me think of the value of passing foundational skills through generations. Is the world ready to pass around foundational AI skills?

AI has the potential to create solutions for society’s biggest challenges, but it also has the potential to cause another digital divide or further exacerbate the one we already have. Without widespread AI access, adoption and literacy—from knowing how to input effective prompts to understanding the tools available—we’re limiting access to the opportunities AI can offer and increasing the gap between technology’s haves and have-nots.

Dell Technologies has been working with The National Digital Inclusion Alliance (NDIA) to get in front of this issue. Together, we’re encouraging conversation about the use of AI tools, how to expand access to them, how AI could be used to increase access to technology and how all these activities could result in a diversity of voices influencing AI development and inclusive global policymaking.

Understanding societal needs around AI is critical. Here are some of our observations and areas of focus.

Equitable Access to Devices and Internet Connectivity is Still a Baseline Need

Easy access to technology such as devices and high-speed Internet connectivity is a foundational need to access the benefits of our digital society. Since access to these basic tools is not equitable today, access to generative AI (GenAI) is also not equitable. This inequality is being recognized by governments around the world, including G7 ministers who have committed to collaborate with others to enhance local AI digital ecosystems.

By continuing to build and deploy digital inclusion programs focused on improving access to technology and the skills to use it, particularly in underrepresented communities, there will be more diverse people with familiarity and understanding of new technology like GenAI. This understanding of and access to the tools, along with inclusive regulatory design and deployment, is a necessary component of building safer and less biased GenAI tools.

Digital Skills Training Programs Are Essential for People to Safely and Confidently Use AI

Teaching how to safely use AI is a natural component of digital inclusion skills programs. If a digital inclusion practitioner is teaching someone how to use a browser, they can also teach an individual how to use GenAI tools like ChatGPT or Microsoft’s Copilot. Just as digital inclusion instructors teach community members about Internet security and how to be safe by identifying bogus websites and phishing, they’ll also play an essential role in teaching others how to verify content provided by GenAI tools. Bridging a widening skills gap is also critical to prepare a diverse workforce for the future. It is important that workforce development programs across the public and private sectors incorporate a basic AI curriculum, due to its essential value for our present and future. 

Communities Need Trusted Experts to Help People Access Digital Services

The most effective way of bringing more people online is to connect them with a trusted person who can guide them through the process. AI tools can accelerate the work of these trusted individuals. However, these digital navigators—experts from the digital inclusion community— need to be part of the whole process. For example, Dell supports Drexel’s ExCITe Center, which assists community members in connecting to free or low-cost Internet services and provides computer maintenance and refurbishing services and training to the community. Future tools that can accelerate the ExCITe’s center’s mission could be backed by AI technology, but their efficacy and success will depend on the trusted community member at the center of its design and deployment.

“As the NDIA community, we know that technology alone will not solve the digital divide. Humans are essential to digital inclusion, to help introduce emerging technologies and guide the use of new technologies.”

– Angela Siefer, Executive Director, National Digital Inclusion Alliance (NDIA)

At NDIA’s Net Inclusion Conference in February 2024, Dell Technologies built the AI Discovery Hub, powered by Dell equipment. Young adults from Hopeworks, a nonprofit organization, became AI digital guides for the day and ran personalized demos of GenAI productivity-centric tools. Feedback was extremely positive: “I really enjoyed that Dell showcased a non-profit doing digital navigator work specifically with AI to help users better understand how AI can benefit them. This is something that has been asked of us from our community. Dell’s AI Hub brought education and ease to what can be a scary topic to many in the digital inclusion space.”

AI Literacy to Empower All

My mother’s tip for remembering how to spell “Wednesday” forms part of one small brick in the foundation of my overall literacy skills, much like understanding AI provides a crucial link for navigating the rapidly evolving digital world.

By focusing on digital skills training, trustworthy digital navigation and equitable access to technology, organizations like the NDIA and Dell Technologies are paving the way for a future where AI can be a tool for empowerment for all. GenAI could help millions of people leapfrog stages of their digital journey—and everyone deserves to jump off the same foundation.

Source: dell.com

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Scale Up or Out with AMD-Powered Servers

Remember when big data was something only very big companies worried about? Or when artificial intelligence was science fiction rather than sound business strategy? Today, the majority of enterprises are using AI and big data to innovate and maintain their competitive advantage—and that means more pressure on IT teams to beef up their data center, cloud and edge processing capabilities.

Big data and real-time AI consume a lot of processing power, which typically means adding more servers (and finding more floorspace to store them), consuming more energy and spending more time managing hardware. The latest generation of Dell PowerEdge servers featuring AMD’s fourth-generation EPYC processor technology is designed to change all that. Small, energy-efficient, scalable and simple to manage, the new AMD-equipped PowerEdge servers are the right fit for enterprises that need to balance scalability with sustainability.

Better Scalability, Sustainability and Performance

You would expect higher performance from the latest generation of AMD-powered servers from Dell Technologies. But better performance is just the beginning. Dell and AMD have worked together to make their latest generation of PowerEdge servers more efficient through Smart Cooling technology, more secure through a silicon-based root of trust and simpler to manage through new infrastructure automation tools. Here are some of the new features you’ll find in the latest generation of AMD-equipped PowerEdge servers.

• 2X higher performance. The new AMD EPYC processors deliver up to 107% higher processing performance and up to 33% more storage capacity than their predecessor. That leads to faster business insights and improved application performance across the board.
• Denser and more efficient. The fourth-generation AMD EPYC processors deliver 50% more density in the core than previous generations, resulting in 47% higher performance per watt for better energy efficiency. In addition, Dell’s Smart Cooling technology reduces the server’s energy consumption through improved airflow and optimized cooling features.
• Easier to manage. Dell’s management tools, such as OpenManage Enterprise Power Manager and integrated Dell Remote Access Controller (iDRAC), make it easier than ever before to manage and automate bare metal servers, from correcting configuration drifts to optimizing energy usage.
• More secure. PowerEdge servers feature a silicon-based root of trust that protects against external attacks. AMD EPYC processors also feature Infinity Guard, which helps reduce the threat surface of the server during operation.

Flexible Configurations for a Broad Range of Applications

As more business applications move into the cloud and out toward the edge, scalability becomes critically important—both the ability to scale up and scale out. Dell PowerEdge servers with AMD technology are available in one- and two-socket configurations to handle a variety of different workloads. Our single-socket, 1U PowerEdge R6615 servers are ideal for applications that require maximum performance with a minimal footprint. For more compute-intensive applications such as artificial intelligence and real-time processing of large data sets, two-socket, 2U PowerEdge R7615 servers provide a high-performance platform that can easily scale to handle your most demanding applications.

PowerEdge servers with AMD EPYC processors are designed to handle big jobs, but what’s most impressive about them is what’s not big about them. You’ll have smaller energy bills because they consume less energy thanks to improved density in the design and innovative cooling solutions, as in the case of the PowerEdge C6615. With OpenManage Power Manager, you can also reduce the size of your carbon footprint by managing your power consumption for optimal efficiency. You can fit our AMD-powered servers into existing footprints without worrying about overheating.

Whether you’re upgrading your legacy servers or looking for a scalable foundation for new applications, PowerEdge servers featuring fourth-generation AMD EPYC processors deliver big performance in a more energy-efficient chassis. It’s the best of both worlds—scalability and sustainability.

Source: dell.com

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Experience Choice in AI with Dell PowerEdge and Intel Gaudi3

The Dell PowerEdge XE9680 server has evolved to become a key player in the acceleration of AI and generative AI, machine learning, deep learning training and HPC modeling. The introduction of Intel® Gaudi® 3 AI Accelerator into this server lineup marks a significant advancement, offering an enhanced suite of technical capabilities designed to meet the needs of complex, data-intensive workloads. This evolution caters to a more diversified range of workloads, providing developers and enterprise professionals with options for pushing the limits of GenAI acceleration.

Harnessing Silicon Diversity for Customized Solutions

The Dell PowerEdge XE9680 distinguishes itself by being Dell’s pioneering platform integrating eight-way GPU acceleration with x86 server architecture, renowned for delivering unparalleled performance in AI-centric operations. The incorporation of the Intel Gaudi3 accelerator into this ecosystem further amplifies its capabilities, offering clients a choice to tailor their systems to specific computational needs, particularly associated with GenAI workloads. This strategic addition underscores a commitment to delivering no-compromise AI acceleration solutions that are both versatile and powerful.

Technical Specifications Driving Customer Success

With an architecture designed to thrive in up to 35°C environments, the XE9680 promotes reliability and scalability. The addition of Intel Gaudi3 accelerators enriches the server’s configuration possibilities. This includes up to 32 DDR5 memory DIMM slots for enhanced data throughput, 16 EDSFF3 storage drives for superior data storage solutions and eight PCIe Gen 5.0 slots for expanded connectivity and bandwidth. Coupled with dual 4th Generation Intel® Xeon® Scalable processors boasting up to 56 cores, the XE9680 is engineered to excel in executing demanding AI and ML workloads, providing a competitive edge in data processing and analysis.

Strategic Advancements for AI Insights

The PowerEdge XE9680, with the integration of additional accelerators, rises above conventional hardware capabilities, serving as a critical asset for businesses aiming to leverage AI for deep data insights. This combination of advanced processing power and efficient, air-cooled design sets a new benchmark in AI acceleration, delivering rapid, actionable insights to drive business outcomes.

Technological Openness Fostering Innovation

The Intel Gaudi3 AI accelerator brings to the table performance features vital for generative AI workloads, including 64 custom and programmable tensor processor cores (TPCs) and 128 GB of HBMe2 memory capacity, offering 3.7 TB of memory bandwidth, and 96 MB of on board static random-access memory (SRAM).  The Gaudi3’s open ecosystem is optimized through partnerships and supported by a robust framework of model libraries. Its development tools simplify the transition for existing codebases, reducing migration to a mere handful of code lines.

Unique Networking and Video Decoding Capabilities

The PowerEdge XE9680, augmented with the Gaudi3 accelerator, introduces novel networking capabilities directly integrated into the accelerators via six OSFP 800GbE ports. These links allow for direct connections to an external accelerator fabric without the need for external NICs to be placed in system. This not only simplifies the infrastructure but also aims to lower the total cost of ownership and complexity of an infrastructure. Furthermore, the Intel Gaudi3 specialized media decoders are designed for AI vision applications. These are capable of handling extensive pre-processing tasks, thus streamlining video-to-text conversions and enhancing performance for enterprise AI applications.

Dell PowerEdge XE9680 with the Gaudi3: A Visionary Step Forward in AI Development

The collaboration between Dell and Intel, crystallized in the Dell PowerEdge XE9680 with the Intel Gaudi3 AI accelerator, is a watershed moment in AI computing. It offers a forward-looking solution that meets the current demands of AI workloads and anticipates the future needs of the industry. This partnership promises to empower technology leaders with advanced tools for innovation, pushing the boundaries of AI development and setting new standards for computational excellence and efficiency.

Source: dell.com

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Connected PCs: Expanding Dell’s Relationship with AT&T

In a world increasingly reliant on seamless connectivity, the need for reliable and secure network access has never been greater. Recognizing this, Dell is teaming up with AT&T to introduce a new promotion aimed at meeting the evolving needs of modern businesses.

Addressing Modern Connectivity Demands

As technology continues to advance, cellular connectivity has become indispensable, particularly in supporting the demands of GenAI use cases and the needs of remote and hybrid workers. According to research conducted by Dell on the GLG platform, there’s a growing expectation that cellular connectivity, especially with the promise of 5G, will play a more significant role in the future. If you require integrating data from distant locations, satellite and cellular connections might be the sole viable choices.

Moreover, connectivity isn’t just essential for individual users; it’s integral to the modern PC experience across various industries. From real estate to construction and professional services, connected PCs are seen as essential tools, enabling seamless communication and collaboration.

However, poor connectivity remains a significant frustration for many employees, ranking among the top three technology challenges in the workplace. With hybrid work becoming the new norm, the demand for reliable connectivity has only intensified. A significant number of companies have embraced a hybrid work model, with most employees favoring a blend of office and remote work arrangements.

Security Concerns in the Age of Hybrid Work

Despite the benefits of connectivity, security concerns loom large, especially in a hybrid work environment. Security breaches and cybercrimes pose significant threats, exacerbated by the increasing reliance on public Wi-Fi networks. Security professionals consistently overlook the fact that their own employees, contractors, and other internal users unknowingly facilitate (though not always intentionally perpetrate) numerous successful network breaches.

The integration of AI further heightens security risks, particularly with sensitive data and cloud-based applications. As AI applications become more pervasive across industries like healthcare, customer service and autonomous vehicles, ensuring data security becomes paramount.

Enhanced Security with Connected PCs

To address these challenges, Dell and AT&T are introducing a carrier promotion that not only enhances connectivity but also prioritizes security. By leveraging encrypted and secure cellular networks, connected PCs offer protection against unauthorized access and cyberattacks. Additionally, these PCs comply with the latest security standards and certifications, providing end-to-end security through Dell’s suite of security solutions.

Seamless Integration and Enhanced Performance

Connected PCs powered by AT&T’s network offer more than just security; they also deliver enhanced performance and a seamless user experience. With high-speed 4G and 5G networks, users can expect low-latency data transmission, supporting the data and computing demands of AI applications. This translates to better support for mobile and hybrid workers, enabling flexible work schedules and instant connectivity without the hassle of tethering or relying on public Wi-Fi networks. Giving priority to 5G as the main connection option in places where wireline alternatives are insufficient or unavailable should be of paramount importance.

The Carrier Referral Program: Simplifying Connectivity

Central to this promotion is the Carrier Referral Program, designed to accelerate the adoption of Connected PCs by simplifying the process of selecting, purchasing and activating carrier data plans. Targeting any commercial customer in the U.S. with a need for remote PC connectivity, the program offers up to a $100 bill credit and discounted monthly rates from AT&T for customers who activate service on eligible plans. Additionally, customers receive concierge support from AT&T to help select the right data plan and facilitate service activation at their convenience. Margaret Rooney-McMillen, AT&T Head of Strategic Partner Sales and Business Solutions VPGM, said, “AT&T is excited about this opportunity with Dell. Secure connectivity is critical to business workers, who are the heart and soul of AT&T business. The concierge service we’ve built to support Dell’s Carrier Referral Program is purpose driven, showcasing customer experience as our highest priority. We’re looking forward to seeing the success of this collaboration.”

Empowering Connectivity for the Future

Dell’s carrier promotion with AT&T represents a significant step forward in empowering connectivity for the future. By addressing the dual needs of reliable network access and robust security, this collaboration promises to redefine the way consumers and businesses experience connectivity. With seamless integration, enhanced performance and dedicated support, Dell and AT&T are committed to making connectivity simpler, safer and more accessible for all.

Source: dell.com

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Plan Inferencing Locations to Accelerate Your GenAI Strategies

Businesses expect Generative AI (GenAI) to improve productivity, reduce costs and accelerate innovation. However, implementing GenAI solutions is no trivial task. It requires a lot of data, computational resources and expertise.

One of the most critical stages of GenAI model operation is inferencing, in which outputs are generated from a trained model based on user requests. Inferencing can have significant implications for the performance, scalability, longevity and cost-effectiveness of GenAI solutions. Therefore, it’s important for businesses to consider how they can optimize their inferencing strategy and choose the best deployment option for their needs.

Leveraging RAG to Optimize LLMs

Large language models (LLM), such as GPT-4, Llama 2 and Mistral, hold a lot of potential. They’re used for various applications, from chatbots to content creation and even to write code. However, LLMs depend on the data they’re trained on for accuracy.

Depending on the need for customization, some organizations may choose to implement pretrained LLMs, while others may build their own AI solutions from scratch. A third option is to pair an LLM with retrieval augmented generation (RAG), a technique for improving the accuracy of LLMs with facts from external data sources, such as corporate datasets.

Considerations for Where to Run Inferencing

To help determine where to place an inferencing solution, consider important qualifiers such as the number of requests that will be sent to the model, the number of hours a day the model will be active and how usage will scale over time. Additional considerations include the quality and speed of output and the amount of proprietary data that will be used.

Inferencing On-premises Can Save Costs and Accelerate Innovation

For GenAI solutions that pair LLMs with RAG, inferencing on-premises can be a better option than inferencing through the public cloud.

Inferencing LLMs and RAG in the public cloud can be expensive, as they can incur high data transfer, storage and compute fees. According to a recent study commissioned by Dell Technologies, Enterprise Strategy Group (ESG) found that inferencing on-premises can be more cost-effective. Inferencing LLMs and RAG on-premises with Dell solutions can be 38% to 75% more cost effective when compared to the public cloud.

ESG also found that Dell’s solutions were also up to 88% more cost effective compared to APIs. As the size of the model and the number of users increased, the cost effectiveness of inferencing on-premises with Dell grew.

LLMs paired with RAG can generate sensitive and confidential output that may contain personal or business information. Inferencing in the public cloud can be risky, as it can expose the data and outputs to other parties. Inferencing on-premises can be more secure, since data and outputs remain within a company’s network and firewall.

LLMs and RAG can benefit from continuous learning and improvement based on user feedback and domain knowledge. By running inferencing on-premises, innovation can flourish without being bound by a cloud provider’s update and deployment cycles.

Leverage a Broad Ecosystem to Accelerate Your GenAI Journey

At Dell, we empower you to bring AI to your data, no matter where it resides, including on-premises in edge environments and colocation facilities, as well as in private and public cloud environments. We simplify and accelerate your GenAI journey, creating better outcomes tailored to your needs, while safeguarding your proprietary data, with sustainability top of mind.

We offer a robust ecosystem of partners and Dell services to assist you, whether you’re just starting out or scaling up in your GenAI journey and provide comprehensive solutions that deliver ultimate flexibility now and into the future. In addition, with Dell APEX, organizations can subscribe to GenAI solutions and optimize them for multicloud use cases.

Source: dell.com

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The Most Manageable Commercial PCs – From Dell

Organizations that manage fleets of commercial PCs know just how difficult a task this can be. Meeting the need to configure and manage devices on a timely basis, while juggling urgent update requests, ensuring compliance and meeting established SLAs can at times turn a “run the business” operation into a full-scale escalation.

The truth is that the PC and the applications used to manage these operations are intrinsically connected. You can’t have secure and reliably operating PCs without regular updates—and that requires having an OEM’s specific updates working smoothly and reliably with your PC management suite and tools.

Dell Technologies employs a holistic approach to its PC management processes to help IT admins better manage updates, monitor their fleets and balance both to minimize the impact to end user productivity. Our perspective is that you need to be able to easily manage Dell devices, lessening your administrative burden. We accomplish this by understanding the capabilities that will help you better manage Dell devices. And we then build these capabilities into our processes for both Dell tools and well-known commercial device management applications.

For instance, Dell provides capabilities thoughtfully designed to work together with applications like Microsoft Intune and Workspace One, while leveraging built-in remote “out of band” management features from Intel vPro. The result of these key integrations is that Dell PCs are the industry’s “most manageable commercial PCs,” benefitting organizations through tested, predictable updates, more easily maintaining device security posture and compliance and providing a built-in capability that allows a device to be tracked down and remotely managed.

For instance, the Dell Trusted Update Experience makes it simple to update endpoints with the latest BIOS, driver and firmware versions.

Dell is the only Top-5 PC vendor that:​

• Publishes a device drivers and downloads release schedule, so IT admins can deploy fleet-wide device-updates on a predictable timeline.
• Performs integrated validation of all driver and BIOS modules in an update. IT admins

Dell’s commercial PC systems management solution, Dell Client Command Suite, has industry-leading integrations with unified endpoint management solutions with Microsoft Intune and Workspace ONE. IT admins can tap into these integrations to further streamline the management of Dell commercial PCs.

With Dell Command | Endpoint Configure for Microsoft Intune, IT admins can:

• Securely configure BIOS settings, on a fleet of Dell commercial PCs, natively in Microsoft Intune.
• Configure unique per-device BIOS passwords, on a fleet of Dell commercial PCs, natively in Microsoft Intune.

With Dell Client Command Suite’s integration with Workspace ONE, IT admins can securely manage BIOS, firmware, OS and system updates—from the cloud.

And with Dell Command | Intel vPro Out of Band, IT admins can remotely manage systems, even when out-of-band—where the system is offline or has an inaccessible operating system.

By offering a unique, simplified and reliable BIOS, driver and firmware version update process, and with industry-leading third-party systems management solution integrations, Dell commercial PCs are designed to be the most manageable commercial PCs. Organizations benefit from PCs that are easier to manage, more secure and more predictable—with less risk of employee work interruption.

Source: dell.com

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